During the ride
- I have locked up the bike but the app tells me to lock it.
- My Avocargo does not unlock - what shall I do?
- The chain lock does not pop out - what shall I do?
- I cannot push down the handle of the U-lock.
- I unlocked the bike with the App but it still does not move - what shall I do?
- Error: "Please get closer to the vehicle" - but I am standing right in front of it!
- I cannot see my rental in the app anymore - what shall I do?
- I cannot find the bike.
- How do I activate the electric support?
- How do I turn on the lights?
- How can I report a damage?